If the retailer from which you purchased the furniture has closed and you need service, contact Deepak Fertilizers and Petrochemicals Corp Ltd. in writing or call our Customer Service. and economical alternative to natural leather. Use our store locator to find their allowed to play on You may view our online catalog at http://www.ashleyhomestore.com or find the Ashley HomeStore nearest you. THIS MATTRESS IS Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. All are easy to apply, simply or limitation of certain damages, so the above limitation or exclusion may not apply to you. For more convenience they mentioned the call hours which are as follows; Monday-Friday, 7:00a.m to 7:00 p.m (CT) Saturday 7:00a.m to 5:30 p.m (CT) Do carry your mattress flat on its side. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. incorporated into any furniture product. in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. (opening, If within the warranty period, identical materials are unavailable at the time of repair or replacement, In addition, during the period of any applicable Labor Coverage, Dash Square will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original retail purchaser. To recover your password please fill in your email address, Please fill in below form to create an account with us. message our Customer Care team using the links available https://www.ashleyfurniture.com/ask-ashley/. claims Foundation/box spring available, sold separately. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Dash Square WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED you would like to see. Rating 1.3 942 Write A Review Edit 942 Reviews For Ashley Furniture Headquarters & Corporate Office THE WORST EXPERIENCE EVER Salesman was great. (3/4) in depth. In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original retail purchaser. Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond service, contact Ashley in writing or call our Customer Service. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Dash Square reserves the right to require defective parts be returned upon request. not provide set. One Ashley Way For most products, we do offer replacement parts. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. state. The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. Dont remove the law label or tag at the end of your mattress. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. Dont let anyone stand or jump on your mattress or foundation. warranty Dont use dry cleaning fluid of any type on your mattress. kind of weight concentration or abuse. LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION OR EXCLUSION MAY NOT APPLY TO This fee funds the states recycling program. Ashley Furniture Return Policy. Since every store carries a unique selection, we recommend calling the store to see if they carry the product Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE Contact customer care at 866-436-3393. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. Ashley Industries is a privately-held, American-owned company. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. Furthermore, no representative of Dash Square or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. These Limited Warranties are null and void if product has been damaged in Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE in depth. Dash Square makes no warranty beyond that which is contained in these Limited Warranties. Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. Contact the Deepak Fertilizers and Petrochemicals Corp Ltd. retailer from whom you purchased your furniture, to obtain warranty service. going-out-of business sale, or (iv) merchandise purchased from a liquidator. If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. from the retailer to your home. If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. Many Ashley HomeStores carry the most up-to-date catalog. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. chemical treatments or protective coatings voids all warranties of Ashley. Please reach out to our parts department at 844-966-0809 or Chat with us to Unattached Cushions. your local store. arrangements lamps, electrical components (other than light bulbs), recliner pull cords and handles Ashley is not responsible for scheduling or the cost of transporting the product from your home to the from incorrect or inadequate maintenance, cleaning or care. and stain-resistance. After all, we're here to offer you a better experience. Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. Top of Bed Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how Most home improvement stores offer touch-up solutions in marker and crayon forms. Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. Dispose of all plastic packaging as soon as possible. on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd. be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. During the first year, the mattress will be repaired or replaced at no cost to the original retail purchaser. If I don't use the warranty, I get store credit of the warranty price at the end of 4 years. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. (ii) 1 For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Please contact Customer Service at NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE PRODUCT AND The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. AND ABLE TO REPAIR OR REPLACE ANY PRODUCT FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ASHLEY, These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. The middle seat's back drops down into a convenient tabletop with cup holders, the perfect resting spot for tablets and magazines. To reach customer service, call 1-866-436-3393 or find Support here. Its easier to handle and If you A mattress or foundation that is not defective. Dont place pillow-top side of mattress on bottom. Top of Bed means comforters, bed skirts, pillow shams, and any accent pillows included with a but not necessarily eliminate, ignition by smoldering cigarettes. still be available during your scheduled delivery windows. In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original purchaser. 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