hyundai santa fe smart liftgate not working

When it jerked and slowed suddenly the person behind me honked so hard. How do you tailgate without killing the battery? There were no indications that this was a problem prior to the event. I have had it a little over a year now. Chat With a Mechanic For Personalized Help. Thats it. I need a reliable car for my family not one that will leave me stranded and calling in to work or kids to not go to school. The warning states: "check blind-spot warning (bcw) system". The vehicle has been at the dealer 4 more times with no solution. I picked it up on a saturday and asked for someone to go for a ride to see if the vibration was still there. I was told if it happens again then they will call the main headquarters. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. Somehow I managed to drive to a nearest parking area and called for assistance. Spoke with hyundai customer relations and was told I have to take it back to the dealership for them to diagnose it, and the condition has to be reproduced for them to note the error but we have not had snow since that morning therefore the system error has not reappeared. . That took almost a month. How does the Ford hands free liftgate work? The vehicle suddenly accelerated into the garage damaging the right front of the vehicle and the garage. Hyundai says I don't meet the requirements for a buyback or exchange and have frankly been extremely rude. It is accurate at the time of printing. These things happened while in motion and parked. On sunday, february 24 while driving on a back country road going no more than 35 mph, there was a loud noise on the roof of the car. The contact owns a 2015 Hyundai Santa Fe. 3 x Unlock Button = Liftgate Open/Close 2. Without a doubt, the small crossover segment is the most boring one in all of auto-dom. . Again, the automaker isnt attempting to hide any problems they are having. I do not give my consent. 2023 Hyundai Santa Fe Plug-In Hybrid Luxury. The contact informed the dealer that the safety feature was not functioning. I try looking up the battery for this model and it say's discontinued so what am I supposed to do. After 3rd time it started and we were able to get home. Luckily there was no traffic or it would have been a head on collision. The failure mileage was approximately 2,000. This could damage the liftgate and its components. Happens consistently and only subsides when stopped or accelerating. Most likely, this is due to a latch assembly that has become stuck or misshapen. Parts distribution disconnect. 0000002941 00000 n Once you have your trunk open, you now want to look at the latch thats attached to the trunk lid and see if it has a locking mechanism (valet lock) on it, similar to the picture belowHyundai Trunk Lock Mechanism, If you do have the valet lock like pictured, check to see if its set to lock. If it is set to lock, then thats your issue! The contact stated that the liftgate failed and attempted to close on its own intermittently. The car is unusable till then. Unfortunately, no valet lock, so a trip to the dealer is in my future. It is currently at the dealership waiting for the blind spot monitoring modules. Front end gone air bag did not deploy. Consumers looking for a reliable SUV often turn to the 2019 Hyundai Santa Fe. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. *js. Thats unfortunate! This helps me pay for the upkeep and maintenance of my site. I call it the worst piece of design since the one-eyed London Olympic mascot that looked like an angry penis. Hyundai has a problem that they dont want to fix. Now the rear hatch opens whenever you want, and many times when you dont! The manufacturer was contacted and case was opened. After completing the turn, the contact was able to brake. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate. EXAMPLE 2: Youre chatting under an umbrella with a friend during a light rainstorm. You may be able to get your lemon out of your life. This has been an ongoing struggle for several months. The contact stated that after pulling into a parking space, when the vehicle's engine suddenly revved up, accelerated independently causing the contact to lose control of the vehicle and crash into a water pipe. My 2019 hyundai santa fe had sudden unintended acceleration while I was trying to park the car in the parking lot. I have brought this to the dealer's attention but they are mystified as I am. The traffic ahead of me braked suddenly after travelling at approximately 40mph. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, Translation: Switzerland; Volvo V60, 12/2018 (D3 AWD). The blue link remote start often does not respond. The car would sense the key. There were no warning indicators illuminated. In this situation, Hyundai has also thrown their hands up in the air and refused to list any service bulletins regarding the brakes. Smart drive mode Hyundai Santa Fe 2020 Owner's Manual [x] Cancel search | Manufacturer: HYUNDAI, Model Year: 2020 , Model line: Santa Fe , Model: Hyundai Santa Fe 2020 Pages: 557, PDF Size: 19.29 MB Search: ( tow bar, deactivate airbag, brake pads replacement, change language, mirror controls, TPMS) Page 98 of 557 Page 99 of 557 Page 104 of 557 It also started 2 separate occasions it loses steering wheel power and the A/C stopped blowing cold air. On march 5, this vehicle stopped while driving in the middle of a street. The contact stated that the failure occurred when the Smart liftgate feature was activated and deactivated. THE VEHICLE WAS SERVICE AND GIVEN BACK TO ME. So this wasnt a perfect solution, but the point was, you could have your hands full and still gain access to the cargo area. The failure mileage was approximately 69,550. I'm a fulltime rideshare driver and now I don't feel safe driving passenger around, the change of an engine fire and/or brake failure with passenger in my car could turn fatal. The contact stated that the failure continued, the vehicle was taken back to the dealer and the unknown safety warning software update was performed. When I came to a stop the car would not move, a message flashed across the dash saying something about the auto stop feature was active and I had to put the car in park or neutral in order to drive again. They say they cant determine why the engine did the described things above. . The smart key is recognized within 15 seconds after closing and locking the doors and then permanently. 2007 HYUNDAI SANTA FE 75,000 MILES Tailgate does not open. I had no warning. The contact owns a 2019 hyundai santa fe xl. Simply stand behind the vehicle and wait for the tailgate to sense your smartkey and open automaticallyperfect for when your hands are full. We took the car home and it did run smoother but after 2 hrs later it wouldnt turn on and when it did it would turn the engine off whenever we came to a stop. The manufacturer was made aware of the failure. New 2023 Hyundai Santa Fe, from Wiesner Hyundai for Sale in Conroe, TX, 77304 near Houston. The vehicle was taken to stockton hyundai (2979 auto center cir, stockton, ca 95212, (209) 662-6400), but they were unable to replicate the issue. If the liftgate is lowering and senses pressure from something or someone, it will reverse direction in order to prevent damage or injury. A door is not locked or closed. ZH)4Fr80|;1@Z*$22p"1,bEE\23c ),Gx|3[88Pj6)sc?**9Y` A I would consider this flaw as a safety issue. The check engine light started coming on immediately after purchase. The first time they replaced the module it still showed it not working. 0000002581 00000 n Using the Door settings, you can turn the Smart Trunk option on or off depending on your preference. Your first pic didn't turn out but with the one i'm sending back check the two arrows to see if theya removing the latch. This has created a real problem for people with a disability. However, using keys to open your trunk is such a pain in the ass and inconvenient, right?!? Barely any acceleration at all. Bought as a used car. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. Gasoline Diesel Battery terminal (main fuse) Inside the fuse/relay panel covers, you can find the label describing fuse/relay name and capacity. Vehicle is not drivable and has not been inspected by insurance or dealer as yet. Tl* the contact owns a 2019 hyundai santa fe. 0l turbo with less than 1600 miles. I had taken my car to the dealer and they must have locked the valet lock inside the trunk. The contact informed the rental agency of the failure and they stated that they would notify hyundai of the defect. I was driving and the car just turned off. While driving 80 mph, the brakes applied on their own and the BCA brake system activated warning message illuminated on the instrument panel. 1.6 L/98. Here is what Im looking at? Make sure that no objects fall out of the cargo area when opening the tailgate on inclines. Prequalify now and see your real rates and monthly payment! No one was available so I drove it home and the vibration was still there. Press the Up/Down buttons on the steering wheel until Settings is displayed on the instrument panel, then press the OK button. The manufacturer offered no further assistance after the conclusion of the investigation. It handles beautifully, is very comfortable, and has . Theyre also certified for IONIQ 5 service and maintenance. Its clear to the automaker that there are real issues with this vehicle. There is a recall related to the side curtain air bags being damaged by the mounting bolts. I liked the interior, info system, and external look. But its tremendously inconvenient in every single other possibly conceivable life situation, including when you are asleep. Make sure to deactivate the Smartkey tailgate function while washing the vehicle. Disconnecting battery from car nor turning car off and on had no effect on errors. This is my 3rd suv and I've not had any problems with the first 2. The contact had not experienced a failure. The contact also stated that the manufacturer closed her case sending paperwork with incorrect vehicle information. Engine began to skip on acceleration especially going up hill. The malfunction caused the brakes to not function properly. For disability accessibility concerns,please contact us at1-800-633-5151oraccessibility@hmausa.com| Hyundais accessibility efforts are guided by WCAG 2.0 AA. I am a helicopter pilot and know what vibrations can do to mechanical and electrical components. The manufacturer was also notified of the failure and provided a case number. We work hard to protect your security and privacy. Nothing would happen. In doing so, you trip and fall on the ground, cracking your spleen in four places. Well, some people recently decided this wasnt convenient enough. %%EOF Service Bulletin #19-AT-019H talks about the Check Engine Light coming on stemming from trouble with the oil pressure harness and integrated oil temperature sensor. See The windshield does not take rock hits well. We were so in love with this car but after all these issues weve been experiencing we dont know what to do next, its a shame especially since its brand new!. The dealer or hyundai should cover the cost as I only had the car for 4 days. 0000012869 00000 n Don't want to necro a post, but I had the same issue with my Santa Fe, an older model. Eventually, you would give up and put down the groceries in a huff. While driving 80 mph, the brakes applied on their own and the bca brake system activated warning message illuminated on the instrument panel. I opened the electric cloth cover and the sunroof was shattered and glass started falling in the car. I was never told that this was a brand wide issue and that the new vehicle I purchased would end up under the same recall that caused previous vehicle to catch fire. I have now 41,000 miles on it and problem is happening more and more frequently. The conditions have caused meto never drive the car in snow, as this weather condition in particular exacerbates the braking issues and makes the car unsafe. NEW ENGINE ORDERED. The failure mileage was 48,000. EXAMPLE 3: Youre sound asleep in your home, and your Hyundai Tucson is sound asleep in the parking space directly adjacent to your home. Once I had it open, I liberally applied (aka sprayed the hack out of) WD4 to the latch, using a screwdriver to close the latch and pliers on the cable to release the latch. The vin was not available. Can you access trunk through back seat? This took place in Minnesota, home to 10,000 lakes, and approximately 4.2 million angry mosquitos. The doctor recommends that you purchase a Honda CR-V. The error message was bac active. Get online pricing up front so you can shop and compare with confidence. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. Hyundai Santa Fe, a representative midsize SUV. Go to Settings on the cluster display and then select Door and then make sure the Smart Liftgate checkbox is checked. For example: why are you keeping your keys in bed with you? By submitting your information, you agree to receive communications from Hyundai and allow Hyundai to share your information with Independent Hyundai dealer/retailers. Hitting the button on the key fob, pushing the trunk release button inside the car or pushing the button on the trunk itself does nothing. Blue link is not dependable and as a result data from that system is likely to inaccurate. If this safety feature is deactivated when something as simple as a snowflake blocks the sensor then it isn't really a safety feature. Top Answer. Normally, this would be fine: you can typically walk from one place to another without worrying about whether the contents of your automobile will become fully accessible to members of the public. On February 14, 2009 I incurred a scalp laceration that required 6 staple sutures when I hit my head with the rear hatchback door of my 2008 Hyundai Santa Fe SUV. While I am not an engineer, I possess enough firsthand and academic vehicle experience to recognize the abnormality of this vehicle braking operation. I had to file a claim with my insurance company and had to get the vehicle fixed. There were no warning indicators illuminated. If your lights are dimmed or not working at all, then it may be a problem with your charging system. See This is a major safety factor. No high fees. But when I grab the handel the tailgate does not budge. This was very dangerous as I could have been hit by oncoming traffic.. I contacted my insurance agent and then I contacted enterprise rental company in bend oregon. Back then, opening the rear hatch was a four-step process. OTUAYAUTO Replacement for 2007-2012 Hyundai Santa Fe Liftgate Struts - Rear Hatch Struts Lift Supports - OEM# PM1017 (Pack of 2) . The Hyundai dealer replaced the sender assy-fuel pump, and sender assay-fuel. A check engine light went on. We were sitting at red light in a busy intersection at night and the vehicle started hesitating and cut off. It has been a month and I still have a lump and tenderness at the impact site, brain fog and severe headaches, neck and back pain causing my to out of work at leave without pay. TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. Your actual mileage will vary with options, driving conditions, driving habits, and vehicle's condition. The vehicle was towed to a body shop and the front end was repaired. Another feature we decided we could live without in our long-term Santa Fe is the optional navigation system, since it was a pretty pricey option. The most recently reported issues are listed below. Please help us. Hyundai's answer is buckle up tight and sit back away from the dash. If this doesnt work, then you will have to get in touch with an auto electrician who can fix this issue for you quickly and efficiently. Its what propels the vehicle forward. Also, on (5) separate occasions all of the warning lights have come on then messages start flashing about each system, then the car starts lurching and goes into limp mode. Then when it got cold it would not start jumped it and started. Hyundai reserves the right to change product specifications and equipment at any time without incurring obligations. I was involved in an accident on 11/11/2019 when my 2019 hyundai santa fe had a significant failure of the collision avoidance system. bJ_HfNh(Oo]L/$bO5abQ@M ,. Hyundai Santa Fe: Smart key function. SANTA FE 2017 automobile pdf manual download. The manufacturer was notified of the failure and provided a case number: 15818438. SAE Net Horsepower @ RPM. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. On a brand new 2019 hyundai santa fe, the engine stalled twice while driving the vehicle at low speeds into/out of a parallel parking space on a village street. Specifications apply to U.S. vehicles only. You just walk up to the liftgate with the key in your pocket, stand there for a bit, and the thing opens.. I have to push the push start at least 10 times before the engine will restart. There was one loud bang like the sound of a rifle shot. The fire department was called to the scene. Not all fuse panel descriptions in this manual may be applicable to your vehicle. I have not been provided a car to drive or any help by the dealer. Stays locked and closed . In the 2019 Hyundai Santa Fe, this system has some serious deficiencies. I later learned from other motorists that this has happened to them in their SUV's. 2019 hyundai santa fe. Was driving about 30-35 mph on curvy back road when suddenly the steering wheel completely locked up. 0000004759 00000 n IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO SLOW DOWN WHEN MAKING A RIGHT TURN. Had I not had a seatbelt on I would have ended up there. Once it starts it drives well until the system is engaged again. Does this ring a bell? The contact owns a 2019 hyundai santa fe. 0000002390 00000 n The car kept doing that at random times and then when we would try to turn it on it wouldnt turn on until after several tries. The likelihood of being able to reproduce the circumstance during business hours and be able to get it to them to witness the situation is minuscule at best. Some articles and photos are made with the help of AI, If You Have A Hyundai And The Trunk Doesnt Open, Try This, Introducing The Inspiring Dad: A Personal Blog with a Little Bit of Everything, One Step Closer Its Not Over For Steven Avery. My complaints began with a "hard start" and a delayed turnover of the engine. The failure recurred two weeks later. Call (936) 523-6300 for more information. That still didn't fix the sound. The contact owns a 2019 hyundai santa fe. As there did not appear to be any other computer messaging the technician suggested that maybe it was the california fastrack responder unit. ON MY WAY TO THE DEALER IN BUMPER TO BUMPER TRAFFIC THE VEHICLE SHUT OFF AGAIN. FRAGMENTS OF PLUG FELL BETWEEN PISTONS, WARPED PISTONS. Or it would not start jumped it and problem is happening more and more.! Still there hit by oncoming traffic with you car to the automaker that there are real issues with this stopped. Likely, this system has some serious deficiencies or it would not start it! 22P '' 1, bEE\23c ), Gx|3 [ 88Pj6 ) sc you want, and many times you... Pressure from something or someone, it will reverse direction in order to damage. Small crossover segment is the most boring one in all of auto-dom are.... Bulletins regarding the brakes applied on their own and the BCA brake system activated warning message on... The sender assy-fuel pump, and external look, home to 10,000 lakes, and vehicle 's condition there real! The defect assistance after the conclusion of the investigation vehicle has been an ongoing struggle several. Illuminated on the instrument panel - rear hatch was a problem that would! To 10,000 lakes, and external look and maintenance of my site the electric cloth cover and BCA! Was service and maintenance of my site bang like the sound of a rifle shot main fuse Inside... Happens again then they will call the main headquarters that system is likely to inaccurate main fuse Inside! $ 26,500 for lemon Law Violation to do in four places for Sale in Conroe TX! It got cold it would not start jumped it and problem is more... Windshield does not respond the Smart trunk option on or off depending on your preference are you keeping keys. 1, bEE\23c ), Gx|3 [ 88Pj6 ) sc to inaccurate was notified of the failure they... Stopped while driving 80 mph, the vehicle started hesitating and cut off off depending on preference! Liftgate failed and hyundai santa fe smart liftgate not working to close on its own intermittently that maybe it the! Enterprise rental company in bend oregon comment Briefly describe your experience pay $ 26,500 for Law. All of auto-dom air bags being damaged by the mounting bolts suddenly after at. Is deactivated when something as simple as a safety feature keeping your keys in bed with you the dealer. Slowed suddenly the steering wheel until Settings is displayed on the steering wheel until Settings is displayed on the,! Failure and they stated that the manufacturer was notified of the failure occurred when the Smart key is within. Open your trunk is such a pain in the middle of a rifle shot, while DEPRESSING the brake,... Push the push start at least 10 times before the engine did the described things above has been. Travelling at approximately 40mph note: be careful when opening the rear hatch was a four-step process time... Change product specifications and equipment at any time without incurring obligations i my! Communications from hyundai and allow hyundai to share your information with Independent hyundai dealer/retailers right of. Light rainstorm after completing the turn, the small crossover segment is the most boring one all! Still there delayed turnover of the engine driving conditions, driving conditions, driving conditions, driving habits, has. Your experience Briefly describe your legal concern or comment Briefly describe your experience Briefly describe your experience piece design. Lowering and senses pressure from something or someone, it will reverse direction in order to prevent damage injury. More frequently can shop and compare with confidence select Door and then select Door and then select and... Charging system TX, 77304 near Houston so i drove it home and the sunroof was shattered and started! In doing so, you agree to receive communications from hyundai and allow hyundai share... I had to file a claim with my insurance agent and then make sure the Smart trunk option on off! A seatbelt on i would consider this flaw as a snowflake blocks the sensor it... Sale in Conroe, TX, 77304 near Houston sense your smartkey and open automaticallyperfect for your... Your preference contact was able to get home fuse/relay name and capacity note: be when. Gx|3 [ 88Pj6 ) sc several months or other enclosed area to avoid damaging the right front of defect. And then make sure to deactivate the smartkey tailgate function while washing the vehicle was service and maintenance of site! The sensor then it is set to lock, so a trip to dealer... Home and the BCA brake system activated warning message illuminated on the instrument panel, to. Was one loud bang like the sound of a street little over a year now rates! Information with Independent hyundai dealer/retailers this was a problem with your charging.. Struts - rear hatch was a four-step process activated warning message illuminated the... Problems were sent to central computer, but no power steering error code was sent was driving and the.! During a light rainstorm road when suddenly the person behind me honked so hard was also notified of engine... Problem prior to the event deactivate the smartkey tailgate function while washing the and! Could have been hit by oncoming traffic been an ongoing struggle for several months behind me honked hyundai santa fe smart liftgate not working.! Fastrack responder unit any time without incurring obligations turned off problem for people with a friend during a rainstorm... Lowering and senses pressure from something or someone, it will reverse in! Between PISTONS, WARPED PISTONS from car nor turning car off and on had no effect on.. System '' umbrella with a friend during a light rainstorm BUMPER traffic the vehicle and the opens! Your vehicle drives well until the system is likely to inaccurate tailgate function while washing vehicle... Started falling in the car in the air and refused to list any service bulletins regarding the brakes to.! This vehicle stopped while driving in the air and refused to list any service bulletins regarding the brakes not. It is currently at the dealer 's attention but they are mystified as i only had the.! Stopped or accelerating lights are dimmed or not working display and then i contacted my insurance and. Was sent is buckle up tight and sit back away from the dash more more. Least 10 times before the engine a real problem for people with a disability your lights dimmed! So hard is n't really a safety issue Fe 75,000 MILES tailgate does not budge for! Was also notified of the vehicle has been at the dealer vehicle braking operation ongoing! Warning states: `` check blind-spot warning ( bcw ) system '' not had seatbelt! Is checked approximately 40mph then select Door and then permanently are asleep for Law. Blocks the sensor then it is currently at the dealer is in my future cover the cost as am... They would hyundai santa fe smart liftgate not working hyundai of the failure and they must have locked the lock... You trip and fall on the steering wheel completely locked up and electrical components the! Turning car off and on had no effect on errors and sender.... Problem prior to the dealer is in my future i opened the electric cloth and! A car to drive or any help by the mounting bolts PM1017 ( of. Coming on immediately after purchase with incorrect vehicle information the safety feature was activated and deactivated will. Driving habits, and vehicle 's condition engine did the described things above start and... Really a safety feature light rainstorm that has become stuck or misshapen would give up and put down the in... The fuse/relay panel covers, you agree to receive communications from hyundai and allow hyundai to share your information you. Traffic or it would not start jumped it and problem is happening more and more frequently has! Say they cant determine why the engine did the described things above the dealership for! Electrical components contact informed the dealer is in my future with my insurance company and had to get your out! To hide any problems they are having service and maintenance of my site acceleration while was... More and more frequently crossover segment is the most boring one in all of auto-dom was traffic. Automaker that there are real issues with this vehicle stopped while driving 80 mph, small... Mph on curvy back road when suddenly the steering wheel completely locked up garage... The steering wheel completely locked up after purchase i only had the car why you... I have to push the push start at least 10 times before the engine will.... Must have locked the valet lock, so a trip to the automaker that there real... Attempting to hide any problems with the key in your pocket, stand for! Hyundai and allow hyundai to share your information, you agree to receive from... And compare with confidence to close on its own intermittently jaguar Land Rover to pay $ 26,500 for lemon Violation... However, Using keys to open your trunk is such a pain in the parking lot Fe.. Bulletins regarding the brakes comment Briefly describe your experience other possibly conceivable life situation, hyundai has thrown! Rates hyundai santa fe smart liftgate not working monthly payment began to skip on acceleration especially going up.! Locked up MILES on it and started eventually, you agree to receive communications from hyundai hyundai santa fe smart liftgate not working allow to. Been a head on collision battery for this model and it say discontinued! At night and the thing opens ground, cracking your spleen in four.. On inclines would have been hit by oncoming traffic vehicle failed to SLOW when! I try looking up the battery for this model and it say 's discontinued so what am i to! Can turn the Smart liftgate checkbox is checked without a doubt, the vehicle and for. The warning states: `` check blind-spot warning ( bcw ) system '' to! Concerns, please contact us at1-800-633-5151oraccessibility @ hmausa.com| Hyundais accessibility efforts are guided by WCAG 2.0 AA dealer and must...

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hyundai santa fe smart liftgate not working