If the line doesnt disappear after one month, please contact your nearest Tapi store. It's never been easier. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. Where they are provided by the manufacturer, we accept no responsibility for these additional warranties or guarantees. Re-using existing underlay may result in abnormal flattening of the pile. For a perfect finish our products require a smooth, dry, clean and sound foundation. Photos Products & Services Carpet Retail Shop Flooring Shop Carpet Fitter Flooring contractor Home improvement shop Wood floor installation service If you believe your goods are damaged, these must be reported to us as quickly as possible. Location Orpington, Kent, United Kingdom, United Kingdom. If we are arranging the installation of your flooring, our home consultant, estimator or the fitting partner may advise that some remedial work is needed such as smoothing compound or ply boarding before your new floor can be fitted. Can I order flooring online or over the phone? Rest assured, we put your safety first. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. With up to 22 ranges of carpet rolls, in 4 different colours, these 4m wide rolls of carpet offer convenience and great value for anyone in a rush. Many of our stores may have additional offcuts remaining from a previously cut carpet, or may have small remnants for you to have at a small price. For further information please consult our floor care guide. Tapi Carpets & Floors. Available 6-days a week, 9am-5pm. Acceptance of the use of Tapi Carpets & Floors Terms and Conditions. Book a convenient appointment online. Listed on 2023-01-10. If you are arranging for the installation via your own 3rd party fitting partner, please ensure sufficient time is allowed for both the inspection of the goods to take place as well as any acclimatisation needs, per the manufacturers instructions. The appearance of your flooring may deteriorate or vary depending upon your usage, demands and aftercare. All manufacturers wear guarantees do not relate to the appearance of the product but are specifically in relation to being threadbare. The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. From time to time we may sell our products subject to a promotional offer. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. So I place an order with Tapi for a carpet. Go on! I would like to return some leftover flooring. We can place an order from any of our carpet ranges as long as a minimum quantity of 4 metres is placed. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. 45 minutes. Deeper pile saxony carpets will require additional vacuuming. Our flooring expert will help you find your dream floor in the comfort of your home. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. Our Office Address: We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. Salary information comes from 1,148 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We explained our budget and they were brilliant with helping us select the right carpet for our home. Smart ways to shop with Tapi. Many of our stores offer a selection of carpet roll stock that's ready to be cut to size and taken away the very same day. 30 minutes before arrival, your driver will contact you (via SMS or call) using the mobile number you've provided. Closes 16 Feb 2023 Ref oXq713z2rIUG Job role Management accountant. Available 6-days a week, 9am-5pm. No mow. . Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. Save up to 100 a year . Welcome to our General Terms and Conditions of Tapi Carpets. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Please keep your receipt for proof of purchase. Smart ways to shop with Tapi. 10 year fitting satisfaction guarantee on carpet. Delivery times may increase around holidays and peak shipping periods. We believe this enhances the natural look and overall appearance of our floors. Here at Tapi, there are lots of ways to place an order for your new flooring. We must be informed at the time of order of any restrictions which may exist to access or difficulties which may affect the successful completion of the delivery of your flooring. Loop carpets are a great choice as any pet hair tends to sit on top of the carpet, making it much easier to vacuum. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. According to accounts filed at Companies House, Tapi Carpets made a 10.9million loss in the year to December 2017 on sales of 56.9million, as it ploughed ahead with an aggressive store opening . Registered Office: 1a Spur Road, Orpington, Kent, BR6 0PH. Yes, we do! Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. Approx. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. A carpet tog rating is exactly the same as a tog rating for a duvet - it's how good it is at insulation. We know that changing your flooring can seem like a hassle not any more! Rest assured, we put your safety first. This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customer's order to be from the same batch. Available 7-days a week, some evenings. We will remove your old floor, take it away and fit your new one. Any damage which has occurred due to negligence, malice, removal, fire, water damage and similar events will void the warranty. We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. Grab time with our flooring experts and all our samples to help you choose. Listing for: Tapi Carpets & Floors. Tapi Carpets & Floors Ltd Firm Ref No. If you have also purchased new carpet, underlay and accessories with Tapi, you qualify for the 10 year fitting satisfaction guarantee! 0345 640 7350. These 14x14cm samples should arrive within 3 working days. If returned goods are accepted by a Tapi store which has sufficient warehouse facilities to store the goods for onward collection, goods must arrive unopened and in their original packaging. Your order Important Customer Information, Please find below information relating to the terms and conditions which are applicable when you enter into a contract with Tapi Carpets & Floors. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. Approx. The only way you would ever have known before receipt is if you had asked in store before purchasing. Sample Return and Refund Policy Template [Free Download] User Name: * Password: * Remember me next time. Carpet must stay in the original location and not be moved or tampered with and should be used only according to our recommendations. If you are unclear about your rights or require advice, you can contact Citizens Advice Consumer Service on 0808 223 1133 or www.citizensadvice.org.uk. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. 90 minutes. If you require the installation of your vinyl flooring below non-integrated appliances, please ensure these are removed from the room prior to the fitters arrival. Find your nearest store, using our store finder, and come and speak to one of our flooring experts today, We can arrange to fit your new flooring perfectly. Book an online consultation with one of our team from the comfort of your sofa. Its practical, durable and stylish. These charges may be payable to the company or the contractor and are shown on your sales confirmation or invoice. After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. Approx. This can vary from store to store so please do get in touch with us via [emailprotected] so we can help find what you're looking for. Posted 17 Jan 2023. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. You use the material on Tapi Carpets & Floors at your own discretion. We excite people about the transformative effect that great floors can have on their home. Oh no! If you're experiencing any issues with your Tapi flooring that you would like to raise with us, take a look at our frequently asked questions below or contact our Customer Support team if you need further assistance. Terms and conditions apply. 1st Floor If the lines do not disappear within a three-week period, please contact the store. If a fitting partner, upon confirming the condition of the subfloor, finds this to be unsuitable for the flooring purchased, Tapi will refund in full all monies previously paid to us and arrange for the return of the goods to the store. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. Use it at check out! 90 minutes. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only. That way, if there's a mistake in the floor measurements, there's extra carpet to work with. Permanent employment, working a minimum of 16 hours per week. This technique is know as carpet whipping, and it's a specialist skill. If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. Tapi offers interest-free credit on purchases over 500. Well help you find your perfect match. If speed rather than a specific colour or brand is more important to you, many Tapi stores have remnants that you can purchase on the day and some of our stores have a roll stock option, which allows you to get a carpet cut to your size with the underlay necessary right then and there! Share. Approx. We are responsible for ensuring that the goods we supply are of satisfactory quality, conform to the sample and are fit for the purpose for which they are sold. You can pay for your order in monthly instalments with our interest free credit finance option. Tapi Carpets is the UKs fastest growing new carpet and flooring retailer, with over 135 stores nationwide! We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. Enjoy up to 4 years interest free with Novuna Personal Finance when you spend over 500. Terms and Conditions apply. 45 minutes. 90 minutes. We can then efficiently plan the exact amount of carpet or flooring you'll need before you order. Treat your feet to Luxury Vinyl Tiles. Send. For your order in monthly instalments with our exclusive email newsletter role Management accountant shipping... You use the material on Tapi Carpets & Floors at your own.! 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