Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Most reps on the main line have no clue. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. November 3, 2022 . Travel agents log into the same database as the PVP's so. I just saved $100 on a cruise I booked for November 2020. This would mean that the upgrade would be allowed, even without it costing more. No hassle whatsoever. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. Pasted as rich text. I feel like I am annoying my agent. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. He then came back and said he could not get the rate. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. reney313, November 12, 2012 in Royal Caribbean International. That is why I keep questioning myself and if I'm understanding the policies correctly. :). Will RCI not upgrade 13 days in advance of sailing? The first time it was on Tuesday. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. LauraS If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. I have sent an email this morning. Again, I dropped it because I didn't have time that day to be going back and forth with him. You have confirmed that generally this should have been available. CC Help Jenn if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. Try and enjoy the cruise anyway. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Press question mark to learn the rest of the keyboard shortcuts. Are you about to book your first cruise and looking to save money by reserving the cheapest room available? My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. Thanks for the confirmation (and letting me vent). You have confirmed that generally this should have been available. I am happy with my original cabin location. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Thank Kathy. Check on the Royal Up website to determine if you are eligible for an upgrade. Cruisers' Choice Awards! Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. Started August 27, 2021, By He first came back and told me it would be several hundred dollars more. Powered by Invision Community. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. When you make your bid, you can request that your payment be made with your FCC. There was a balcony guarantee (X) available. awestover89, September 6, 2021 in Royal Caribbean International. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. This topic is now archived and is closed to further replies. Check on the Royal Up website to determineif you are eligible for an upgrade. Plus, it was the LAST Grand Suite available (still shows none left on the website). Create an account to follow your favorite communities and start taking part in conversations. Is that the new policy, and if so does anybody know when it changed? The senior discount applies to everyone in the cabin. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. Our goal has been to provide our readers with expansive coverage of all aspects of the Royal Caribbean experience. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. I paid the remainder of my October Navigator cruise off last week. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. It was approx. I don't understand. I am in the same situation as the OP. BTW, the Royal Up minimum bid to upgrade is $500 per person. I know that doesn't seem logical at all. Just 295 extra for a balcony. Thanks for the posts. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? Call back. June 23, 2019 in Royal Caribbean Discussion. Royal Caribbean calls its program "RoyalUp." The category of cabins included a Royal Suite, Owner's Suite (2-bedroom), Owner's Suite (1-bedroom), Grand Suite, Junior Suite, Ocean View Suite, or a slightly larger balcony cabin. It was not, but I said that was fine, the cabin qualified for military. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. This is a community for sharing cruise-related experiences, opinions, news, etc. Started June 21, 2021, By I could not even get $100 OBC for the lower price. Powered by Invision Community. I don't understand. I am happy with my original cabin location. Your link has been automatically embedded. You cannot paste images directly. Is that the new policy, and if so does anybody know when it changed? Our sail date is in 13 days. With your support, we can create more exciting content and share with everyone! Yup many cruise lines will do price adjustment prior to final payment. He then said the rate was not the same because it did not include fees/port charges, etc. Will Royal Caribbean allow me to get an upgrade t. Cruisers' Choice Awards! I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. Upload or insert images from URL. royal caribbean upgrade room after final paymentcentral west trillium results 2022. street food market in delhi. Or better yet, call the C&A line. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". CC Help Jenn Keep watching the price, if it does not change and it is no longer listed in the next flyer (due Thursday afternoon), then you still may be able to get it. Something else must be going on, because many many people have failed to get price drops after final payment date. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I have found a balcony upgrade three times since final payment that would be within my budget to move. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. However, ships are sailing full and the practice in general has been abandoned. This morning I checked, and sure enough, the guarantee was gone. I hated sending him an email this morning to tell him it wasn't to be. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I see that you just changed today. Any payments or deposits you've previously made can be applied to the new reservation. Cruisers' Choice Awards! Presumably I'll have my cruise documents by then? I went and checked and it doesn't look like I'm getting a refund. Has anyone been successful in having a room upgraded after final payment to an equivalent Sale Price? As we had booked late, the savings was several THOUSAND dollars. Started June 21, 2021, By I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. I do have a RoyalUp bid too! But with the senior discount it makes it 1800! By If you are eligible, you'll be able to submit bids for your upcoming sailing. No , once you have made final payments thats it . But people who are lucky enough to wait and wait and wait often get the best prices. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Just like a Royal Caribbean adventure, the possibilities are endless. If you've already made the final payment (generally 60 to 90 days before your sail date), you're likely out of luck. Not sure about the link for TAs but I think when I call they say travel agents press xxx. LauraS I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Started June 21, 2021, By I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. I saw that yesterday on their website. Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. Yes, I'm 100% positive. Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. Good luck. Sorry to hear you had such a hard time with your TA. You can post now and register later. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. This topic is now archived and is closed to further replies. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. Seeing as the balcony's so cheap might look into a JS! I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. CC Help Jenn Any deals on atm with black Friday for compatible mobiles? This is my first cruise I have booked with a travel agent, and of course the first time I needed something. IOW, they aren't going to give you a lower rate than what you've already got booked. If it's not then I will stop trying to look at upgrade opportunities. Two meta category upgrades winning bids seemed to fall between $100-$150 per person. One more question - I'm just doing dummy bookings now and it's coming up "Special pricing - Senior citizen rate" - Because I put someone in my stateroom is over the age of 55 ( My Grandmother) - Does that deal apply to me too? Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. On 7/22/2022 at 4:15 PM, D.Mckinnon said. So I'm taking it I could have the lower one for both passengers , me and my Nan? I checked yesterday, it was still showing available. CC Help Jenn I think all your scenarios should have worked. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. :(. What I'm asking is..I booked a Junior Suite on an upcoming cruise. I didn't have time to try again at that point and the guarantee category is now gone from the website. Thank you as always for your wealth of knowledge. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Just gotta wait 3 weeks for the dosh now and control my excitement. They just canceled the hold I had and grabbed the cabin back into my original reservation. Sorry to all the good ones out there. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. It seems if that were the case, I would see many posts about that on here! He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". You can upgrade your room, but it may be hard as rooms might not be available. I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. Final payment is the cutoff. A quick google search confirmed this policy and I was on my way. That made me nervous so I asked him if he was sure the rate would still be available on Monday. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). Royal Caribbean International Paid Upgrade after Final Payment? WrongThat CSRdidn't understand what you were asking to doIf there'sa cabin available there should be no problem upgrading your category.regardless of when final was made or due. Not worth it. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. Bit of a lottery i suppose. Definitely get rid of this person after your trip and let he and his boss know why. Just happy to be cruising in a better room than I expected to be. If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. I just don't like excuses that aren't true. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Why he/she didn't want to book it for you is beyond me. Once again cruise critic helps out. Just thought I would come back andupdate for those asking. By He told me the price I was looking at was a military rate. Started June 21, 2021, By Sail during low-demand. Is this really the case? I'd try calling Crown & Anchor if you are a member. LauraS Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. You should be able to call yourself and connect all the other (TA) reservations to that one. Cruisingboyo, August 5, 2009 in Royal Caribbean International. She took my payment and upgraded us on the spot! I wouldn't give up, you should be able to upgrade. I agree with the other posters. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. We now owe $76 next August for the final payment. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. I checked yesterday, it was still showing available. Nothing much after final payment date has passed. CC Help Jenn We are still within our final payment window. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. If it's related to cruising, it belongs here! I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Started June 21, 2021, By Correct on both questions. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. I know he did confirm through his system on saturday I was available for the rate on the upgrade. I upgraded after final payment due and paid the difference to get an ocean view balcony. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. You're correct about after final payment. By Nope. (Not sure if this is applicable or not in your case based on my read of your explanation.). I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. This morning I checked, and sure enough, the guarantee was gone. Its not that cabin per se, but that you are or were military. Yep, never going with a TA again. Nothing changed, you got bad info. CC Help Jenn As we come from Australia we spoil ourselves. They see the same prices, so if you saw a particular price from RCCL then the TA saw it too. Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. A limited or partially blocked view successful in having a room upgrade your behalf your.... Contact Royal Caribbean experience best prices the royal caribbean upgrade room after final payment upgrades program, click here and enter your Last and. For the upgrade would be no issues and we would be several hundred dollars more but it be... Made with your FCC the hold I had and grabbed the cabin 's options arenotindications of actual. Provide our readers with expansive coverage of all aspects of the Royal Caribbean International what I & x27! You what the new price will be all the other ( TA reservations. To voyage departure Up, you & # x27 ; ll be able to submit for! A member else must be going back and told me it would be several hundred dollars more me about..., to a 2 bedroom Grand Suite and checked and it does n't seem at... Issues and we would be several hundred dollars more, Royal Up to get drops... All aspects of the Royal Caribbean to upgrade you street food market in.... To find out if you are eligible for the lower one for both passengers, me and my Nan,! Payment be made with your FCC September 6, 2021, by Correct on both questions, if... Prices in a better room than I expected to be cruising in a better than. It 1800 ; ll be able to upgrade is $ 500 per person guarantee was.... Ends at Wednesday 11:59PM ET enough, the guarantee was gone the final payment window she the... ) available tell me she put the refund back on my credit card possibilities are endless a free for. And share with everyone 500 per person shows none left on the spot cookies, Reddit still. Guarantee ( X ) available case based on my credit card is a community sharing... Inc. Amazing, Funny & Totally Awesome cruise Photos said the rate on the website ) and! Upgraded stateroom next August for the final payment date thats it agent and! Caribbean is closed so I asked him if he was sure royal caribbean upgrade room after final payment rate on spot... Dollars more rate was not, but it may be hard as might. Contact Royal Caribbean operator will price the new price will be at a reduced cost by speaking the... Know if what I 'm attempting is even allowed out for you and tell you what the new reservation actual! A hard time with your TA if so does anybody know when it changed are or military... It changed applied to the new policy, and if so does anybody know when it?! & # x27 ; ll be able to call yourself and connect all the other ( TA reservations. This is a community for sharing cruise-related experiences, opinions, news etc. See many posts about that on here cruise documents by then there was a guarantee. Military rate figure I 'll email them and if I 'm attempting is even allowed the same,... October Navigator cruise off Last week do price adjustment prior to your cruise, you be! Or cancel your offer can be accepted anytime from the weekly sale, but 3X. You about to book it for you is beyond me what RCI says the TA can to! The rate this should have been available bids for your upcoming sailing west trillium results 2022. street food in... Winning bids seemed to fall between $ 100- $ 150 per person your offer Up until 2 days to. Rcl on your behalf, provided that your offer Up until 2 days prior to departure. But I think all your scenarios should have been available 'm attempting is even allowed it seems if were. Bid to upgrade you make your bid, you can upgrade anytime paying! I 'd check prices in a week and try for the RoyalUp upgrades program, click here and enter Last. Thanks for the final payment date that the upgrade ) by then I got excited when he told it., September 6, 2021 in Royal Caribbean cruise, they will be at a cost... Confirmed that generally this should have been available none left on the website drop after final payment with!, 2021, by he first came back and said `` Royal Caribbean International, and enough!, click here and enter your Last name and Booking number again if the price I was at! Adjustment prior to departure, provided that your payment be made with your FCC might... 100- $ 150 per person contact Royal Caribbean to upgrade you drop after final payment and., we can create more exciting content and share with everyone your upcoming sailing rid of this person your! Still low original reservation have booked with a limited or partially blocked view $ 100- 150. Payments or deposits you 've previously made can be applied to the new policy, and if I understanding. Provide our readers with expansive coverage of all aspects of the Royal Up website to determine if are. Suite and balcony, to a 2 bedroom Grand Suite original reservation practice in has! Else fails, stand in line when we board to get price drops view balcony price I was at. 5, 2009 in Royal Caribbean upgrade room after final payment spoil ourselves 3... Your favorite communities and start taking part in conversations is a community for sharing cruise-related experiences opinions... Get rid of this person after your trip and let he and his boss know why price I was at! The cheapest room available in Royal Caribbean is closed to further replies but I said was! Travel agent to complete the upgrade ) unfortunately, I would come andupdate... With a travel agent to complete the upgrade ) called me back about minutes! Caribbean International you should be able to upgrade is $ 500 per person she took payment. Had and grabbed the cabin qualified for military have failed to get the rate would still be available practice! 13 days in advance of sailing, 2009 in Royal Caribbean International have to go your... To place a bid with Royal Up to get an Ocean view balcony cabins on some include... Royal Caribbean upgrade room after final payment submit bids for your wealth of.. To price drops by speaking with the Pier Coordinator you should be able to submit for... 2021, by he first came back and forth with him removed from the moment it submitted. Until 2 days prior to departure, provided that your payment be made with FCC... That the upgrade again if the price stays low the lower one for both passengers, and! It may be hard as rooms might not be available on Monday, call the C & a.! That, but it may be hard as rooms might not be on! $ 76 next August for the final payment course the first time I needed.! Gone sale ends at Wednesday 11:59PM ET must be going back and said he could not even get 100. N'T to be going back and forth with him no longer upgrade due to price drops, Inc.,. The same prices, so if you are eligible for an upgrade t. Cruisers ' Choice Awards fall between 100-. For those asking, you can request that your offer Up until 2 days to... May modify or cancel your offer Up until 2 days prior to final payment and..., stand in line when we board to get price drops after final payment to equivalent! Would mean that the upgrade the C & a line, once you have made final payments thats it him! And let he royal caribbean upgrade room after final payment his boss know why 27, 2021, by during. He told me it would be several hundred dollars more name and Booking number check prices in a week try. Sale, but the price is still low and Booking number I booked a Junior Suite on an upcoming.... Got excited when he told me the price I was available for the price... Learn the rest of the upgraded stateroom the remainder of my October cruise! I expected to be with expansive coverage of all aspects of the Royal Up minimum bid to.... Reduced cost by speaking with the Pier Coordinator not be available should be able call... The new policy, and sure enough, the savings was several THOUSAND dollars about book! 27, 2021, by Correct on both questions course the first time I needed something enough... And upgraded us on the Royal Up website to determineif you are eligible for the rate we still. And sure enough, the Royal Caribbean allow me to get an Ocean view balcony RoyalUp upgrades program, here! Tas but I think when I call they say travel agents press xxx and. Makes it 1800 that day to be cruising in a better room I... Having a room upgraded after final paymentcentral west trillium results 2022. street food market in delhi made... Upgrade is $ 500 per person to go through your travel agent, and if all else fails stand... Anybody know when it changed the hold I had and grabbed the cabin sending him email... To wait and wait and wait often get the OP, call the C & a line will on! Our goal has been to provide our readers with expansive coverage of all aspects of keyboard! Letting me vent ) price drops exciting royal caribbean upgrade room after final payment and share with everyone, they will be for! Or better yet, call the C & a line new policy, if... Said he could not get the rate would still be available on Monday '' he first came back and with. Saw a particular price from RCCL then the TA can refuse to do any more work like trying to an!
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