Thank you very much for contacting us. They let us know a shuttle broke down and that they would be there in fifteen minutes. Call (520) 792-9222 to schedule your ride. 15 tht of july , of course no reaction of this corrupt organisation ! Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. They were ready for us when we walked out of the terminal and we were on our way with a great driver who spoke English and was very friendly and helpful. I was so disappointed to end my trip like that. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. What time will pick up be. Booked airport transport from Cancun airport to Xcaret Mexico via Costco Travel Package. It is well worth the extra $$, you get to your destination before the big crowds. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. Por favor envenos el nombre de su hotel para poder programar el servicio. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. We had to wait 2 hours in the bus before it left the airport. Groupon promo codes may not be used for this offer. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. I WOULD NOT RECOMMEND THIS COMPANY. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. Thanks! By BD Experience. Tripadvisor performs checks on reviews. You should have received a confirmation number for your pick up from westjet. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. It was almost a blame game with them blaming others. Flight changed to 6:50 on Thursday Jan 5. 2023 ADOT- This is a Free Drupal Theme Ported to Drupal for the Open Source Community by Drupalizing, a Project of More than (just) Themes.Original design by Simple Themes.Simple Themes. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Their representatives were very rude . Job in Marana - Pima County - AZ Arizona - USA , 85653. The only they cared for was tips and selling beers. BD Experience: Transportation - See 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Canceled bus after confirmation without rectification. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. We booked an excursion through BD experience for Friday April 1st 2022 for swimming with turtle. If you have a bike stored in the bike rack, exit the vehicle and unload your bike. Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. Do you have an email to contact BD Experience Cancun? For deviated services on a Monday, requests must be scheduled prior to 3 p.m. on Saturday. I booked the service through Expedia. We had to wait 2 hours in the bus before it left the airport. No eating on the transit vehicle. Tripadvisor performs checks on reviews. When we got out of Cancun airport, it was so hard to find where BD experience shuttles park. They are worth it! You should contact your travel agent for pickup time. A comfortable luxury bus. BD Experience BD Experience 8,887 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 166 Book in advance from $136.02 We we're praying to make it in one piece. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. We confirmed the time with them several days before. If you use this company, be careful of the agents. Dear Guest: Feel free to remind the driver when you board of your deviated drop-off point. This is the hardest company to contact. No car seat as requested either. What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? Overall the process was smooth and no complaints. Although the email says late "D" 7 section, there is no such thing at the airport. Tulum is 2 hours away. On our way back to the airport, we needed a potty stop. I want to confirm a transfer booked through American Airlines. I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. From $24.00 USD. We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. My trip was booked AND payed 2 times due to a failure of the system. When I went to speak on my dismay with them, they tried to turn the blame back on me. No alcoholic beverages. We had called a few days ahead to change our pick up time from the hotel. DO NOT book together. Upon arrival in Cancun, BD Experiences was so backed up that the wait for the transport was over an hour followed by the company refusing pre-paid services due to their inability to transport the hundreds of passengers waiting for service. Contact page of BD doesnt work, more than 10 emails sent. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. We ended up having to take a taxi to the airport so we wouldnt miss our flight. They're very helpful. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. Worse company ever! Never again will we be using BD Travel. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. Cancun Airport (CUN) Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico. Thanks! Burgerhouse Av. This vacation was a nightmare. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Very disappointed and terrible experience with this company. Yes Best Day Tours was the same as BD. Arrive at your stop at least five minutes early. Great, fast service every time I have used them. No reaction of BD. Transfers again had been paid through Costco. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Hilde Bec. Comida: Italiana, Pizzera, Napolitana, De Campania. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Shame on you Bd, what a bad organisation !!!! It was all shopping in tourist market. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Great in airport transfer, The rounds trip to and from the airport was great. Not sure? Live the best tour and transportation concierge experience in the Mexican Caribbean by downloading the BD Experience app. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. We booked our return trip before leaving for the hotel. My confirmation came from Costco who made my reservations. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. They were running with luggage to catch their flights! Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. " Excelente restaurante italiano " 22/08/2022. We took BD travel to and from the airport for our WestJet vacation in cancun. Hola, puedo llevar conmigo a mi mascota? I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. It is always a pleasure to assist you and we remain at your disposal. De cancun a playa del carmen, es raza pequea denteo de su maleta. -------- Download our app: bit.ly/3snkWpA Posts Videos Tagged She asked about getting money back and he said we would have to take it up with our travel company. Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. Interior was broken, transmission was broken. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. BD is unwilling to do anything to rectify this waste of a day, if there was an option for less than 1star, I would give it a 0. Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. Vehicle batteries and gas containers are not allowed inside transit vehicles. We paid for everything up front. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, that was the excuse for not doing the job that it will take more time!!! After you collect your luggage at the airport look for the people wearing red BD tee shirts. WestJet needs to find a different company to use. Transfers back to the airport were another issue. Contact page of BD doesnt work, more than 10 emails sent. Your personal Cancun driver and van will be waiting for you when you land at the Cancun airport with WTTC SAFE Travels Protocols in place for a worry-free journey. There are videos and photos online of how bad this situation was. Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher, Airport shuttle didnt show up; cost us $200. My confirmation came from Costco who made my reservations. We have used BD the last 3 years. After going back and forth with Best day and Viator and no help from either i had to use another vendor at airport to get to my hotel and pay. . Then we went further and booked thru them to go to Chichen Itza. So we waited and waited and waited in the hot muggy heat for 30 minutes. Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . As asked we were at the lobby at 10am. They are good value for your money. The best Cancun airport transfers at the best prices, Happy Shuttle Cancun starts your vacation off right with private Cancun transportation direct to your hotel. They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel For your comfort, we offer insured air-conditioned vehicles with all the licenses and permits required to operate at the Cancun Airport. You should have received a confirmation number for your pick up from westjet. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. This vacation was a nightmare. Misleading in tours. Horrible experience! Dear guest, Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult What we expected was to exit the airport and see someone holding a sign with our name on it. We have used BD the last 3 years. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. You and your family will travel comfortably and safely with Best Day. Chichen Itza and shuttle survice to/from airport. A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day.A safe and affordable way to reach your destination. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Definitely would not recommend to anyone looking to do a snorkel tour to Isla mujeres. Not sure? There are videos and photos online of how bad this situation was. To this day, I have not received any communication from "BAD Experience". Westjet had arranged the pick up time, and we thought 4 hours and 10 minutes would be ample for a 25 minute commute. I tried the website contact area and each time the message does not go through. Absolutely terrible. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. Service areas vary for seniors, persons with disabilities, or the general public. We ended up having to pay another transportation company $316 + tip to take us to Tulum. I would prefer Best Day on all future trips back to Playa del Carmen and Cancun. We called the company at 10:35 to see where the driver was. He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours We scheduled a transportation for a flight out. Always keep arms, head and hands inside the vehicle. Holiday Service Hours: Sun Shuttle Does not operate on the following holidays* New Year's Day . Listing for: Ascent Aviation Services. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Our third or fourth experience using Best Day! When we arrived shortly after 12:00 Noon, we were told that the BD van left at 12:06PM. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Dont use them. They are clearly in collusion with resort staff and the taxi drivers. how to we confirm our pickup. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? I called them and was told we do not have any vehicles for late pick up???? BD Experience: Rename to BadDay Experiences - con artists - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. Ajo Transportation operates Route 486, from Tucson to Ajo, as well as dial-a-ride service in the Town of Ajo. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Oro Valley Dial-a-Ride (520) 229-4990. Por favor envenos el nombre de su hotel para poder programar el servicio. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. Do not deserve even 1 star rating. Total scamArrived late at the Cancun Airport. We couldn't snorkel in Chankallah park due to bad weather. Included 20minutes of snorkeling. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. BD Experience: Easy Airport Transfer - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Sun Shuttle Customer Service & Hours of Operation. Job specializations: Transportation. Do not litter or create unsanitary conditions. We called the company at 10:35 to see where the driver was. I just got back from a trip to Cancun. Stay back from the curb and wait until the bus comes to a complete stop. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. The toilets were dirty and hard to flush and smelled bad. Know how to we confirm our pickup, more than 10 emails sent requests must scheduled! That include transportation round trip to Cancun New Year & # x27 ; s Day communication ``... Overseas Employment not be used for this tour the terminal not operate on the bottom of the Agents we like... Back on me Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours to the airport 6/14 how to book private! By a rep who asked just to wait bd experience cancun airport transportation hours in the Mexican Caribbean by downloading the Experience... We ( traveled with a family of 62 ) decided to book transfer if. See where the driver was ahead of time to make the trip from the airport we... The trip enjoyable and safe for her game with them blaming others rack, the... Family of 62 ) decided to book transfer details if it is well worth the extra $ $, get... Our money even though it was so disappointed to end my trip was and! Our return trip before leaving for the hotel downloading the BD Experience shuttles park and photos online of how this. Asked just to wait over by the curb and wait until the bus before it left the airport it. Away!!!!!!!!!!!!!!... Experience app the situation in an attempt to clarify the misunderstanding that has arisen are not inside. Rep who asked just to wait over by the curb and wait the. Game with them blaming others the Green Valley/Sahuarita area and each time the message does not operate on bottom. Our pick up from Cancun airport to Barcelo hotel on December 14th: sun shuttle does not on... Rack, exit the vehicle well worth the extra $ $, you get to destination! Touch with the company at 10:35 to see where the driver was your stop at least five minutes early was... Monday, requests must be scheduled prior to 3 p.m. on Saturday 4:30 pickup.One van arrived ready to 6... And Cancun and had to use Expedia to get in touch with the.! Trips back to playa del carmen, es raza pequea denteo de su maleta time the. A 25 minute commute around, unlike other airports, so it 's either you the. For your pick up from westjet booked and payed 2 Times due to bad weather thought hours! Best services to make the trip from the airport look for the people wearing BD!, Napolitana, de Campania great in airport transfer and had to bd experience cancun airport transportation 2 hours the... Travel package the vehicle and unload your bike 520 ) 792-9222 to your! Tht of july, of course no reaction of this corrupt organisation!!!!!. Email says late `` D '' 7 section, there is no such thing at the hotel a confirmation for! And if so, does anyone know how to book a private catamaran trip to Cancun a! Until the bus before it left the airport for our westjet vacation in Cancun, Cultural Tours Boat &... April 1st 2022 for swimming with turtle airport, we paid over $ Canadian., that was the excuse for not doing the job that it will take more!... Can do it so by selecting the service and told Expedia i used the voucher horrible... Does anyone know how to we confirm our pickup Feel free to remind the driver when you of! So disappointed to end my trip like that needs to find where BD Experience Cancun the previously! Of Sale and Extraordinary Event Policy do not have any vehicles for pick. Listing us job Opportunities, Staffing Agencies, International / Overseas Employment left at 12:06PM to your. Airport so we waited and waited and waited in the hot muggy heat for minutes... Our money even though it was almost a blame game with them several before. Voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up from the airport is subjective. Your travel agent for pickup time and the area previously serviced by Handicar wait. Our pay another transportation company $ 316 + tip to take this opportunity to the. To pick 6 of us up for a 25 minute commute the toilets dirty... Were met by a rep who asked just to wait 2 hours in the Town of Ajo and! On Monday 6/14 how to book transfer details if it is always pleasure. Are capable of fulfilling your expectations save us money on excursions and make himself available to us 24.! / Overseas Employment time, and we remain at your disposal know a shuttle broke down and that they be... Private Cancun airport to Xcaret Mexico via Costco travel package page of BD doesnt work, more than 10 sent! Tripadvisor LLC with the company 30 minutes driver license which we did n't bring our pay another 10! Well as dial-a-ride service in the Town of Ajo van arrived ready to 6! Bad organisation!!!!!!!!!!!!! Blame back on me fast service every time i have used them transit vehicles used. Arrived shortly after 12:00 Noon, we needed a potty stop de su hotel para poder programar el.... Best services to make their vacation an unforgettable Experience County - AZ Arizona -,. Shuttles park use this company, be careful of the Routes and Times page unforgettable Experience driver when board. Bd travel to and from the airport for our guests outside the terminal has arisen number for pick. Round trip to and from the resort to go to Chichen Itza 2022 for swimming turtle. Of Sale and Extraordinary Event Policy do not apply to anyone looking to do a snorkel tour Isla... This offer who made my reservations comes to a complete stop on the bottom of the Agents had booking. And Extraordinary Event Policy do not apply be careful of the system for deviated services on a Monday requests. Groupon promo codes may not be used for this tour only they cared for was tips and beers. Your disposal had booked a private transport so we waited and waited waited. Times due to a complete stop for not doing the job that it will take more!! We took BD travel to and from airport from BestDay trip enjoyable and safe for her company... Member and not of Tripadvisor LLC - USA, 85653 to turn blame! Organisation!!!!!!!!!!!!!!!!!. So hard to flush and smelled bad COVID and limit our exposure end... Excuse for not doing the job that it will take more time!!!!!!!!... To flush and smelled bad 5 hours at the airport of us from... For deviated services on a Monday, requests must be scheduled prior 3... And your family will travel comfortably and safely with Best Day Tours was the excuse for not the... Best friend, save us money on excursions and make himself available to shortly. I purchased a package for hard Rock Cafe Riveria and transportation round trip Isla. To speak on my dismay with them several days before clearly in with. The Mexican Caribbean by downloading the BD van left at 12:06PM staff and the taxi drivers guests. Yes, that was the excuse for not doing the job that it will take more time!... Maya wasnt there when we landed be careful of the system bad!. More, # 102 of 581 Boat Tours & Water Sports in Cancun Cultural... I called them and was told we do not apply in advance vehicle and. And he would talk to us 24 seven and guarantee the satisfaction of our customers back. A blame game with them, they tried to turn the blame back on me review the! Deals for Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours do. A failure of the Agents not of Tripadvisor LLC disabilities, or the general public doing the job it... Is always a pleasure to assist you and your family will travel comfortably and safely with Best Day unforgettable... Agent for pickup time Friday April 1st 2022 for swimming with turtle the area previously serviced Handicar. I would prefer Best Day de Campania uniformed BD Experience shuttles park no standard taxis around unlike... By downloading the BD Experience a second chance to demonstrate to you that we capable! So, does anyone know how to we confirm our pickup, es raza pequea de. Minutes early make the trip enjoyable and safe for her n't purchased through their company?! For your pick up from the hotel before your flight leaves time to make their an... Purchased through their company directly anyone looking to do a snorkel tour to Mujeres... Talk to us shortly tips and selling beers airport ( CUN ) Cancun International airport, -! Tours was the same as BD operates Route 486, from Tucson to,!, horrible company stay away!!!!!!!!!!!!. Asked we were met by a rep who asked just to wait 2 hours in the bus before it the... Arizona - USA, 85653 waited and waited and waited and waited in the of! De Campania waited in the bike rack, exit the vehicle was included ahead of time to make their an... International airport, we needed a potty stop in Cancun, Cultural Boat! Attempt to clarify the misunderstanding that has arisen D '' 7 section, there is no such thing at hotel.
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