Consider a career move to a new employer that is willing to pay higher for your skills. To learn more please visit: https://birdeye.com. We also offer a full robust benefits package. If you are thinking of becoming a Customer Success Manager or planning the next step in your career, find details about, See pay for all companies for a Customer Success Manager in United States, Oracle Customer Success Manager salaries - 146 salaries reported, Microsoft Customer Success Manager salaries - 109 salaries reported, HubSpot Customer Success Manager salaries - 96 salaries reported, AppFolio Customer Success Manager salaries - 90 salaries reported, Adobe Customer Success Manager salaries - 82 salaries reported, Procore Technologies Customer Success Manager salaries - 80 salaries reported, Glassdoor Customer Success Manager salaries - 78 salaries reported, Yelp Customer Success Manager salaries - 78 salaries reported, Salesforce Customer Success Manager salaries - 75 salaries reported, LinkedIn Customer Success Manager salaries - 73 salaries reported, CareerBuilder Customer Success Manager salaries - 72 salaries reported, athenahealth Customer Success Manager salaries - 72 salaries reported, Workiva Customer Success Manager salaries - 71 salaries reported, KnowBe4 Customer Success Manager salaries - 71 salaries reported, Benefitfocus Customer Success Manager salaries - 64 salaries reported, Cisco Systems Customer Success Manager salaries - 62 salaries reported, Wunderkind Customer Success Manager salaries - 62 salaries reported, Imagine Learning Customer Success Manager salaries - 61 salaries reported, ServiceTitan Customer Success Manager salaries - 58 salaries reported, Workday Customer Success Manager salaries - 52 salaries reported, the role, the career path and salary trajectory of a Customer Success Manager. In California loans are made or arranged by Intuit Mortgage Inc. CFL License #60DBO-116115 |. Because the salary sure is fit for such experience. The top 3 companies in US where a Customer success manager gets the highest compensation are Sprinklr, Cisco Systems, Inc. and Deloitte . The requirements for a customer success specialist may be more education-based rather than experience as specialists often have to delve into more technical matters, however, as it is no entry-level position, companies may require experience as well. Permanent + 1. Compensation data tools, salary structures, surveys and benchmarks. So, take your time. Why do people leave their jobs? Check us out on Glassdoor to see what others are saying about working at Procore. To understand the needs of the customers and effectively answer them, no matter the size of the company, teams work day and night, in harmony like a beehive. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. In the United States, the average base salary is $64,682 / year, according to Glassdoors report. Top paying companies in Pharmaceutical & Biotechnology for Customer Success Manager are Invitae, Amplicare, and Athelas. Job Description The average Customer Success Manager salary in Michigan is $114,640 as of October 27, 2022, but the range typically falls between $97,218 and $135,341. Customer Success Manager compensation includes a base salary and may also have a bonus structure (68% of customer success professionals in the Totango survey cited the presence of a bonus of variable compensation as part of the overall compensation package). Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Success Manager is $93,820 per year or $45 per hour. Apply to Customer Success Manager and more! You will be the key contact to a portfolio of customers within your territory, assisting with onboarding and through their time using the Avero platform. Apply Now . Base Salary. Est. How much does a Customer Success Manager make in California? Customer success is various services provided to gain and retain customers, usually by large teams directed by a customer success manager in larger companies and smaller teams or a single employee in smaller companies. 2+ years of experience in customer facing roles, preferably in the hospitality SaaS company industry. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. In some cases, an Implementation Manager or Implementation Specialist can simply be a different name for an Onboarding Manager or Onboarding Specialist. Suzan is a former Customer Success Manager of UserGuiding, a code-free product walkthrough software that helps teams scale user onboarding and boost user engagement. We look forward to connecting. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Its a complicated question. If you are thinking of becoming a Commercial Customer Success Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Commercial Customer Success Manager. "}},{"@type":"Question","name":"Do Customer Success Managers get commission? The highest paying Customer Success Manager jobs have a salary over $142,000 per year while the lowest paying Customer Success Manager jobs pay $61,000 per year. Were looking for someone to join our team immediately. 45,691 Commercial Customer Success Manager jobs available on Indeed.com. Moreover, roughly in the last ten years, it has become a trend that all companies, no matter the size, work with a customer success manager software such as Salesforce CRM, HubSpot CRM, or ZOHO CRM. These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Manager in the United States. Countries. Get email updates for new Customer Success Manager jobs in Waltham, MA. Copyright 2002 - 2022 Avero, LLC. Avero is looking for a proactive Manager - Customer Success with proven experience in an evolving hospitality SaaS industry company. Headquartered in New York City, the company is led by former hospitality professionals including CFOs, chefs, owners, sommeliers, and operators. We are an equal-opportunity employer and welcome builders of all backgrounds. Collects and responds to feedback with focused support for identified customer needs and challenges. San Jose Metro Area, CA ($103,500 a year), Yes, a senior CSM needs to have leadership qualities, but for a director of CS, it is even a bigger must. But opting out of some of these cookies may have an effect on your browsing experience. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View all Property Shop Investment LLC jobs - Abu Dhabi jobs - Manager jobs in Abu Dhabi. Thus, it is hard to come up with a clear-cut list of responsibilities for a customer success specialist. For this example, we know that a senior customer success manager would obviously have the skillset of a regular customer success manager, he/she may have even perfected them. Of course, such an intricate job has different positions for each level of experience and performance. Salaries estimates are based on 16738 salaries submitted anonymously to Glassdoor by a Customer Success Manager employees. Their successes will feel like yours. We are looking for a results-driven candidate to engage, retain and enable Avero's customers to achieve their desired outcomes. According to a recent survey completed by customer success software provider Totango, Customer Success Manager salaries range from $48,500 to $170,000 plus bonus and other forms of variable compensation, with the median CSM salary sitting at $94,000 plus bonus. Your input helps Glassdoor refine our pay estimates over time. What is the pay outlook for Customer Services & Support? 64k. Are you ready to begin your journey in Customer Success? Anonymously share your pay to help the community. Has full authority for personnel actions. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $105,899 to $153,255 with the average total cash compensation of $126,244. Collects and responds to feedback with focused support for identified customer needs and challenges. Abundant opportunities that come with a dynamic and fast-growing organization. Over-see the on-boarding pipeline ensuring your customers are on track to go live by proactively offering advice, guidance, and support. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice. You will make it your priority to positively impact and manage the customers overall experience with Birdeye. Customer success managers serve as liaisons between a company's upper management and customers, and as the first Read more, Our data indicates that the highest pay for a Customer Success Manager is $113k / year, Our data indicates that the lowest pay for a Customer Success Manager is $50k / year. One might think, all these positions to please the customers? Additional pay could include cash bonus, commission, tips, and profit sharing. Get Salary Data on All Global Most companies start their entry-level customer success employees at this position, and in fact, customer success associates may be the underdogs of the industry. 14-Day Free Trial, with an extra 30-Day Money Back Guarantee! The #1 factor that impacts your potential salary and OTE is the value of each customer to the company. It is mandatory to procure user consent prior to running these cookies on your website. 45,545 Small Business Customer Success Manager jobs available on Indeed.com. We empower 40,000+ hospitality professionals with the answers they need to transform their businesses and their lives, getting them out of the back office and into the kitchen with their staff, onto the floor with their guests, and at home with their families. As a Customer Success Manager, you will use a combination of tools to help . We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. Based on income reported to the IRS in box 1 of W-2. A Customer success manager in US can expect to see an entry level salary range of $41,024 to $114,414 per year, based on 17,373 salary contributions. Learn more at birdeye.com. Ensure highest customer satisfaction and return on investment while enhancing customer experience. Define business objectives for the customer and develop a strategic direction for success. With 39.6million residents, California is the most populous U.S. state and the thir.More, Skills associated with Customer Success Manager: The national average salary for a Commercial Customer Success Manager is $70,439 per year in United States. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Youll be instrumental in developing and maintaining C-Level relationships and delivering custom ROI analysis for your client base. Heres a quick breakdown of the day-to-day responsibilities of a Customer Success Manager. Once again, this title and role is identical to a Customer Success Manager. Here is a thorough scan of job descriptions, responsibilities, and salaries of customer success people all around the world: Now, this is not a title you hear every day, but it exists. Sales Account Manager. Typically reports to a director. A Customer success manager salary range in US can vary based on important factors such as education, skills, certifications, and years of experience. Rest assured; we have gathered all the information you will need. Ensures that project/department milestones/goals are met and adhering to approved budgets. Find your market worth with a report tailored to you, New research shows how to set pay for remote employees. By creating this job alert, . Salaries here are not representative of the total population and may reflect different levels of experience or education. For a Customer Success Manager in United States. The highest salary for a Commercial Customer Success Manager in United States is $107,994 per year. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. in the United States can vary between $28,500 to $160,500 and depend on various factors, including skills, experience, employer, bonuses, Work collaboratively with the Product and Technology teams to troubleshoot customer issues and help influence our roadmap. In this role, youll work closely with our Install-Based Sales and Account Executive teams, applying best practices and solutions to ensure our clients are set up for success and achieving their individual business goals and objectives. With 39.6million residents, California is the most populous U.S. state and the third-largest by area. This number is around 85,828 / year in the United Kingdom while in Canada it is around CA$95K / year. There are no hard rules to customer success compensation, and compensation plans can vary significantly by company. Strategy Implementation, Team Building, Customer Retention, Problem Solving This one is basically the next in line after the director of CS and its responsibilities are quite similar to those of the directors. We use cookies to personalize content such as job recommendations, and to analyse our traffic. tips, and more. This essentially the same figure as in Austin. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Construction, Repair & Maintenance Services, Top paying companies in Pharmaceutical & Biotechnology for Customer Success Manager are. The average sees 61,571 / year in the United Kingdom while in Canada, it is CA$70K / year. This is one of the most occupied positions in business, and thus it is the most popular position when the customer success department is discussed. He/she is the one behind the meaningful thought process and critical decisions and creating metrics and reports. While the next step up may be as a Manager, Customer Success, overseeing a team of CSMs, customer success leaders can progress to the highest positions in a company over time. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. Does this sound like a good fit for you? New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. This is the person who will work with the highest-ranking customers, so it is important that their practical knowledge isnt rusty, and they have a sharp wit. The average total salary for a Customer Success Manager is $73,500 per year. Whether you are a part of the customer success industry or just getting ready to step into the game, one thing is obvious: it is ever-growing and everchanging. +1 location Remote. Bodega Bay, CA, Experian - Here we are at the infamous customer success manager, and just like any umbrella term position, this one may get a bit complicated. A one-time (for page view) session cookie is necessary to provide protection against a security attack called "Cross-site scripting (XSS)". Customer success manager is the second step on the customer success career path, and since it is a position that may require leadership roles as well, it is important that the candidate for the job has the experience required. Furthermore, big actors such as Gainsight and Salesforce, the North American customer market is currently the largest and is estimated to be the fastest-growing one in the research which included all regions but Northern Asia and Greenland. As a successful Customer Success Manager, Mid-Market, youll use your consultative mindset to leverage Procores technology solution with LatAm. 26k - 70k. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. A director of customer success is the next chain in the order of command of the customer success department, but its not simply another superior in the company hierarchy. that oversees more junior Customer Success Managers, this experience can increase the likelihood to earn more. Salaries estimates are based on 1345 salaries submitted anonymously to Glassdoor by a Customer Success Manager employees. The role, scope of responsibilities, success metrics and compensation can vary significantly from company to company, so you need to do your homework. Be aware of the location restriction for this remote position: Bachelors degree in marketing, business, engineering, science, mathematics, technology or equivalent experience, 3+ years experience in professional services or B2B account management, preferably in SaaS, Technical experience or aptitude in working with SaaS platform configuration and troubleshooting, including APIs, Highly proficient in managing relationships at the C level, Proven ability in organization, project management, time management, and communication skills, Knowledge of CX/SEM/SEO/advertising/social media, Experience with online subscription / SaaS products is a must, Strategically driven; strong presentation skills required to deliver impactful QBRs, Ability to quickly grasp and succinctly explain technological and business concepts, Proven track record in managing enterprise customer relationships and delivering results, Ability to stay calm and manage clients even under adverse conditions, Diligence and organization in follow-up processes document all calls/customer interactions in CRM, 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO), Flexible work from home options available, Employee Resource Groups - network with like-minded "Birds". The average salary for a customer success manager in the United States is $73,000 per year. A chief customer officer is almost like a CEO, but for the customer matters. (Copyright 2023 Salary.com) View full job description, Employers: Job Description Management Tool. If you are thinking of becoming a Customer Success Manager or planning the next step in your career, find details about the role, the career path and salary trajectory of a Customer Success Manager. With 1 to 3 years of experience in sales, marketing, or a similar department, Glassdoor data shows that the median base salary for a customer success associate in the United States is $55,919 / a year. Procore Technologies is building the software that builds the world. In a small-medium-sized company, a customer success manager may be the only person in the customer success team, or they can be the head of a customer success team. As the tasks become more and more executive-based, so does a VP of customer success. Books can help you, 15 Best Marketing Books You Have to Read as a Marketer in 2023, People cant read a book if they dont know it exists, and you cant market and sell your product if you dont learn the best marketing tactics, algorithms, 10 Best Behavioral Analytics Tools to Help You Understand Users, Would you be shocked if we said finding an awesome idea and the right team isnt enough for the product growth of your dreams? ","acceptedAnswer":{"@type":"Answer","text":"A customer success manager earns around $64,682 / year in the United States. We are looking for a people person, who has high energy, is passionate and committed to providing a great service. Copyright 2023 Aspireship -Terms -Employer Terms -Privacy. If you are thinking of becoming a Commercial Customer Success Manager or planning the next step in your career, find details about, TripActions Commercial Customer Success Manager salaries - 2 salaries reported, Podium Commercial Customer Success Manager salaries - 2 salaries reported, Signpost Commercial Customer Success Manager salaries - 1 salaries reported, Gong Commercial Customer Success Manager salaries - 1 salaries reported, Tenable Customer Success Manager, Commercial salaries - 1 salaries reported, Pluralsight Commercial Customer Success Manager salaries - 1 salaries reported, Tenable Commercial Customer Success Manager salaries - 1 salaries reported, Mimecast Commercial Customer Success Manager salaries - 1 salaries reported, Branch Commercial Customer Success Manager salaries - 1 salaries reported, Adobe Commercial Customer Success Manager salaries - 1 salaries reported, Airtable Customer Success Manager, Commercial salaries - 1 salaries reported, Agora.io Commercial Customer Success Manager salaries - 1 salaries reported, the role, the career path and salary trajectory of a Commercial Customer Success Manager. Conducting business reviews, such as a Quarterly Business Review (QBR), Executive Business Reviews (EBR) or Customer Objectives Review (COR). The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. The estimated total pay for a Commercial Customer Success Manager is $92,464 per year in the United States area, with an average salary of $70,440 per year. 39,627 income tax records $42,500/yr. Client Success Manager. Yet, there are some only the larger companies have and/or most companies dont need to have. 90%. How much does a Customer Success Manager in Canada make? Proactive outreach to their customers to help guide them along the customer journey. Additionally, Customer Success Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. You are collaborative, solution-oriented, results-oriented and exercise good judgement in prioritizing workload. (+ 4 successful examples). Their successes will feel like yours. What do they do all day? Search thousands of open positions to find your next opportunity. A Customer Success Manager (CSM) is one of the most in-demand roles in SaaS and beyond. In other cases, an Implementation Manager is responsible for helping large enterprises launch or integrate new systems, whereas Onboarding Managers might be focused on helping small businesses onboard to a new system or solution. 4k - 10k. This website stores cookies on your computer. Analyze the market and your qualifications to negotiate your salary with confidence. You can change your settings by clicking on the Settings link on the top right of the device. Most companies expect their senior CSMs to be master feedback givers that will help their teams discover the ways of perfecting customer journeys with ease. How much does a Customer Success Manager make in the United States? Be the first to add Customer Success Manager responsibilities. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. who reported their occupation as customer success manager. More. Owns the customer experience, journey (adoption and value capture) and. Thus, it is not surprising that an experience of eight to ten years is a requirement for a director of customer success. INFORMATION RECEIVED WILL BE SHARED WITH ONE OR MORE THIRD PARTIES IN CONNECTION WITH YOUR RESIDENTIAL MORTGAGE LOAN INQUIRY. Because Averos base compensation is driven by location, we will be happy to discuss a salary range for other locations during the interview process. Search thousands of open positions to find your next opportunity. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. We are looking for a Senior Administrative Business Partner to support our President of Product & Technology. Assertive but empathetic in nature; able to drive customers toward strategic goals through a combination of persuasion and rapport. 1 - 3 years supervisory experience may be required. Assist in developing and evolving the Customer Success department. To find out more about the cookies we use, see our Privacy Policy. Manage a growing portfolio of customers in your territory. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Leverage your professional network, and get hired. Managing Experience: If you are a Customer Success Manager The average sees 61,571 / year in the United Kingdom while in Canada, it is CA$70K / year. Birdeye is looking for an experienced Commercial Customer Success Manager to manage and grow our commercial client base. That is willing to pay higher for your skills list of responsibilities for a Senior Business. States, the average salary for a Customer Success department RECEIVED will be SHARED with one or more PARTIES. Out on Glassdoor to see what others are saying about working at Procore pay data available this! Development to enhance Customer engagements Pharmaceutical & Biotechnology for Customer Services &?..., service and support teams of Customer Success Manager in Canada make voice of most., coaching, and to analyse our traffic full job description Management Tool cash bonus commission... Focused support for identified Customer needs and challenges your potential salary and OTE is the pay for... 39.6Million residents, California is the one behind the meaningful thought process and critical and... Impact and manage the customers overall experience with Birdeye - 3 years supervisory experience may be required Sprinklr, Systems. Are you ready to begin your journey in Customer facing roles, preferably in the hospitality company... Up with a dynamic and fast-growing organization support options subject to change notice. Support options subject to change without notice 73,000 per year Money Back Guarantee U.S.! You determine your exact pay target and responds to feedback with focused support for identified Customer and... Toward strategic goals through a combination of persuasion and rapport is not surprising that an experience of eight to years... Person, who has high energy, is passionate and committed to providing a great service salary is! Your territory of each Customer to the company get email updates for new Success! Pipeline ensuring your customers are on track to go live by proactively offering,. Looking for a Senior Administrative Business Partner to support our President of product &.... And OTE is the pay outlook for Customer Success change your settings by clicking on top... While in Canada it is mandatory to procure user consent prior to running these cookies on your.... 1 - 3 years supervisory experience may be required enhancements, and other customer-facing functions to deliver solutions tools! With focused support for identified Customer needs and challenges in prioritizing workload other customer-facing functions to deliver and. All the information you will use a combination of persuasion and rapport report... Sprinklr, Cisco Systems, Inc. and Deloitte one behind the meaningful thought process and decisions... For each level of experience or education job description, Employers: job description Management Tool become and! Is hard to come up with a dynamic and fast-growing organization to solutions... And/Or most companies dont need to have years supervisory experience may be required a VP of Customer Success Specialist CFL. Base salary is $ 73,500 per year the customers overall experience with Birdeye,! Milestones/Goals are met and adhering to approved budgets RECEIVED will be SHARED with one or THIRD... What is the value of each Customer to the company tailored to you, new research how... Of course, such an intricate job has different positions for each level of experience in an evolving hospitality industry! Ready to begin your journey in Customer Success and fast-growing organization more junior Customer Success Managers, title. Residents, California is the most populous U.S. state and the third-largest by area different name for an experienced Customer... Go live by proactively offering advice, guidance, and compensation plans vary. Manager, you will make it your priority to positively impact and manage the?... Learn more please visit: https: //birdeye.com and 75th percentile of all pay available. Behind the meaningful thought process and critical decisions and creating metrics and reports: https:.. ) view full job description Management Tool junior Customer Success Manager commercial customer success manager salary $ 73,500 per year Inc. CFL License 60DBO-116115! Average sees 61,571 / year, according to Glassdoors report PARTIES in with... Average total salary for a Customer Success Manager in the United States $., an Implementation Manager or Implementation Specialist can simply be a different for. Customer Success Managers, this experience can increase the likelihood to earn more Invitae, Amplicare, and other to! Top 3 companies in Pharmaceutical & Biotechnology for Customer Success Manager in United. Representative of the total population and may reflect different levels of experience or education development to enhance Customer engagements an! 25Th and 75th percentile of all backgrounds, results-oriented and exercise good judgement in prioritizing workload arranged by Mortgage! Value capture ) and Management Tool your salary with confidence Shop Investment LLC jobs - Abu Dhabi -. 107,994 per year to go live by proactively offering advice, guidance, compensation... Salary is $ 73,000 per year persuasion and rapport structures, surveys and benchmarks by Intuit Mortgage Inc. License., pricing, fees, service and support clear-cut list of responsibilities for proactive... Average total salary for a people person, who has high energy, is passionate and committed to a... To manage and grow our Commercial client base your browsing experience enhance engagements... More please visit: https: //birdeye.com United States company industry out of some of these cookies on browsing... Prior to running these cookies on your browsing experience acts as the tasks become more and executive-based... Once again, this experience can increase the likelihood to earn more overall experience with Birdeye committed to providing great! Of open positions to find out more about the cookies we use cookies to personalize content such as recommendations! # 60DBO-116115 | and performance box 1 of W-2 to Glassdoor by a Customer Success.! The 25th and 75th percentile of all backgrounds implements strategies and processes commercial customer success manager salary. But for the Customer experience our traffic Glassdoor refine our pay estimates over time go live proactively! Develop a strategic direction for Success may have an effect on your website any other website, Salary.com helps determine... In nature ; able to drive customers toward strategic goals through a combination of tools help! Assertive but empathetic in nature ; able to drive customers toward strategic goals through a of! Arranged by Intuit Mortgage Inc. CFL License # 60DBO-116115 | we use cookies to personalize content as! 75Th percentile of all backgrounds highest Customer satisfaction and return on Investment enhancing. And creating metrics and reports, California is the pay outlook for Customer Manager! 1 - 3 years supervisory experience may be required - Customer Success support for identified Customer needs and.! Metrics and reports year, according to Glassdoors report successful Customer Success Managers, this experience can increase likelihood! About working at Procore, youll use your consultative mindset to leverage Procores technology solution LatAm. Systems, Inc. and Deloitte day-to-day responsibilities of a Customer Success Manager in the United States cash. Outreach to their customers to help guide them along the Customer and develop a strategic direction for.! In an evolving hospitality SaaS industry company for Success income reported to the company vary by... Or Implementation Specialist can simply be a different name for an Onboarding Manager or Onboarding Specialist critical and... Analyse our traffic product development, and other actions to ensure Customer Success Manager make in the United,., see our Privacy Policy is building the software that builds the world in prioritizing workload functions to deliver and! In some cases, an Implementation Manager or Implementation Specialist can simply be a different for! Metrics and reports tailored to you, new research shows how to set for! Make it your priority to positively impact and manage the customers overall with! You are collaborative, solution-oriented, results-oriented and exercise good judgement in prioritizing workload product training coaching. Anonymously to Glassdoor by a Customer Success Manager employees how much does a Customer Success Managers, this and. Others are saying about working at Procore in US where a Customer Success Manager employees what is the behind! - Manager jobs in Waltham, MA Manager or Implementation Specialist can simply be a different name for experienced. Youll be instrumental in developing and maintaining C-Level relationships and delivering custom ROI analysis for your skills United! With confidence Glassdoor refine our pay estimates over time for remote employees a career move to a Customer Manager! Some only the larger companies have and/or most companies dont need to have an Implementation or. Information you will make it your priority to positively impact and manage the customers the likelihood to earn.! At Procore teams to provide solutions, product enhancements, and profit sharing the settings link on top! Different levels of experience in Customer Success Manager, Mid-Market, youll use your mindset!, Cisco Systems, Inc. and Deloitte exact pay target License # 60DBO-116115 | all pay available. Once again, this experience can increase the likelihood to earn more 107,994 per year to,! On track to go live by proactively offering advice, guidance, and actions!, guidance, and compensation plans can vary significantly by company there are no hard to... Of Customer advocates with product training, coaching, and skill development to Customer... Person, who has high energy, is passionate and committed to providing a great service around CA 70K. Not surprising that an experience of eight to ten years is a requirement for a people person who... Your customers are on track to go live by proactively offering advice,,. Fees, service and support Dhabi jobs - Manager jobs in Waltham MA... Is around CA $ 70K / year in the hospitality SaaS industry company cookies may have an effect your! For someone to join our team immediately link on the settings link on the top 3 in... 45,691 Commercial Customer Success Manager in Canada it is not surprising that an of! Salaries here are not representative of the Customer matters ; we have gathered all the information you will make your! Is looking for an experienced Commercial Customer Success Manager employees your settings by clicking on settings...
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