They want a land that is slab ready. 3900. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. We accept Visa, MC, Discover, and AMEX; a . Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. 3900. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. 2023 www.tcpalm.com. The account balance will be due and payable at the time of termination. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. You can have your utility bill payment automatically deducted from your checking account each month. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Revenue is not distributed to stockholders; instead, it is reinvested back into the community to improve the quality of life for our customers by being the best utility service provider. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. Payments received before 2 pm will be posted next business day M-F excluding holidays. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. 3900 to make payment arrangements. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. Must also provide a voided check. PublishedAugust 11, 2022 at 11:20 AM EDT, WQCP-FM Classical Music & More - Please allow up to 20 seconds for the stream to load, WQJS-FM - Public Radio For Lake Okeechobee - Jazz & BBC (WQCS-HD2), 88.9 WQCS-FM/HD1 Program Schedule (NPR News & Talk), 91.1 WQCP-FM Program Schedule (Classical Music), 88.5 WQJS-FM / WQCS HD-2 Program Schedule (Lake O Public Radio / Jazz / BBC), 88.9 WQCS HD-3 Program Schedule (Pop Favorites), Important Note and Guidelines for Community Calendar - PSA. We urge customers to contact us before their utility bills become unmanageable.. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. Optional- Enrollment allows customer to utilize all services offered. FPUA works with our customers to provide extensions and ensure continued service where possible. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. E-Billing is now available to St. Lucie County Utilities customers! Please log on to. 3900) is open from 9:00 am to 5:00 pm. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Be safe and stay healthy! If you are not already registered, simply complete the registration process, save a payment method and select pay by text. St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce, Your California Privacy Rights / Privacy Policy. Dry hands with a clean towel or use a warm air hand dryer. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. jdoe@fpua.com) being used 100.0% of the time. - Manage notification subscriptions, save form progress and more. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. A summary of all methods of payment are described below. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). Create a Website Account - Manage notification subscriptions, save form progress and more. There is a 24-hour Kiosk available on the west side of the building at 206 S 6th Street. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. Additional community resources are available as well. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. 3900. Public Utilities; About Us. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. 59-1290; 2 of Ch. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. Electric & Gas Developer Responsibilities. (we) must unfortunately enforce service cutoffs when accounts are too far past due. Pay Your Bill Online. You can pay them directly on this website. Providing electricity when our customers want it is our highest priority. Easy to Set-up, Easy to Use. Customers must enter doors on the east side of the building and exit doors on west side of the building. If you have an online account, log in, and click on My Profile. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. Then, the remaining balance can be paid over a period of six (6) months. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. She fears property managers might retaliate, possibly even evict her and she cant afford that. The utility told WFLX, it received a payment from the property owner this morning. Published: Nov. 18, 2022 at 2:55 PM PST. Please call customer service at 772-466-1600, ext. Details on this program will be released soon. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. The Kiosk accepts cash, credit/debit cards and checks. *Service disconnects for non-payment will resume on Monday, July 27, 2020. FPUA remains committed to providing all essential services to our community without interruption. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Please contact the FPUA customer service call center at 772-466-1600, ext. Please contact them through their website at www.FPUA.com. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. Contact Us Pay My Bill Apply For Service. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. FPUA, is one of 34 public power communities throughout Florida. Customer must have resided at the current address for a minimum of 12 months. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. Customers must adhere to their established payment schedule. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Online Services gives you access and its free! Website Design by Granicus - Connecting People and Government. - Light, heat and power. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be *Please be advised that individual business hours may be subject to change due to COVID-19. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. This program will be continued through July 24, 2020. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. Select Update Account Information and choose text notifications. Fast, Secure, and Convenient. Maintain social distancing guidelines of 6 feet or more. Customer must complete the Budget Billing Authorization Form. Pay via AutoPay. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. Register online and have your utility bill payment automatically deducted from your checking account each month. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Eligibility requirements apply. The Customer Service call center (772-466-1600, ext. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. WFLX wanted to know why the accounts were past due. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. How can I contact Fort Pierce Utilities Authority about my bill? Parking Garage is open and free for your parking convenience! Select Update Account Information and choose text notifications. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. The property manager directed WFLX to Apartment Management Consultants of Utah. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. Extra personnel will be available to answer incoming calls. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. About St. Lucie County Utilities; Customer Service. The FPUA formation, duties and specific powers can be found in the City Charter. - Manage notification subscriptions, save form progress and more. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Register online and have your utility bill payment automatically deducted from your checking account each month. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. 3900. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. Eligibility criteria must be met and funding is limited for this one-time assistance. Stay home when you are sick, and keep your children home when they are sick. This convenient option eliminates the necessity of coming to one of our locations to make payments. The service area is established by the Florida Public Service Commission. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Below are a few links to frequently requested information. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. Make payments touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones keyboards... Fears property managers might retaliate, possibly even evict her and she afford... Workstations and at the discretion of fpua to customers who meet these and. 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