We are in the same boat. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. Compressor died this weekend. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. Compressor went out. We have been living out of a cooler for more than two weeks. Entirely unbelievable! The clunking or thumping sound you hear is the compressor hitting the sidewalls of its compartment. Two weeks for service call and $169. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? Model #795.71314.313. Find pros. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Not to mention tech said it would be over a month before they could come back to replace it. The parts are still on back order and now the freezer quit. These people should be locked up. I would love to join in the future lawsuit!! Production date says 2019.05. The compressor is not running. The whole inside of the bottom freezer draw forms a layer of ice. Would like to know what if anything is being done about this??? I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. The part was backordered. I believed that Kenmore was one of the best now I believe they re the worst. Check inside the fridge to ensure that the crisper drawers and shelves are properly positioned and are not protruding and preventing the door from closing. + we had to pay for a $89. If anyone starts a class action lawsuit pleas include me in that group!! These two businesses are crooked!!! 2017 Kenmore Elite refrigerator and the compressor went bad (i know, shocking!). I am beyond frustrated that not only was food ruined, but my medications that must be refrigerated at a stable temperature were also ruined. Only part is covered under warranty. Kenmore Elite, 3y. It covered everything. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Took 3 repair calls to fix no parts untrained tech. Purchased Kenmore elite in 2017 and compressor failed in 2021. You may have to replace the compressor if all else is in good working condition. Not so great. This thing cost a small fortune. Well I thought I bought a reliable Kenmore fridge? Model 795.7133.410. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). According to Amey Park, one of the lawyers representing the plaintiffs, the lawsuit alleged that almost 1.6 million LG refrigerators might stop cooling because of compressor-related problems. Have photos. Our fridge was no longer cooling on October 22. My research shows the class action lawsuit was settled in January. Compressor died in June 2021. I would have thought that a (formerly) good company would stand behind their product. HELP. I am living on social security and have very little extra money to cover these repairs to my refrigerator. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. Model #LFX2595OTT. open the freezer and fridge to nothing being cold at all. What: Viking voluntarily recalled 45,000 bottom freezer and built in side-by-side units (36" and 48" wide respectively) on units purchased between July 1999 and April 2006. You may have to replace the springs on which the compressor rests at the bottom back of the refrigerator. A failed evaporator fan affects how much work the compressor has to do. Gave Model and Serial number. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. Repairman came and steamed all of the ice off of the back and put it back together again. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. 4mo ago water stopped dispensing, thought it was clogged. I lost all of my meats and everything inside had to be trashed. After this you would have to replace the compressor, then once installed you would have to create a vacuum in the sealed system, pump in the required amount of refrigerant, ensure that there are no leaks, then with the compressor running, test that the high and suction pressures in the system are as specified by the manufacturer, to ensure that the correct operating temperatures in the compartments are attained. Bought Kenmore Elite refrigerator September 2016. I purchased a 3 door kenmore with filtered water through the door. LG is totally unresponsive to the needs of their consumers. No appointments. I don't know that it matters, but I am no longer a Sears customer. and after decades. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. To repair is $1000 even though Sears only warrants the compressor. Did I mention all the food is lost. They will guide you on the best steps to take. Also they should guarantee their work if it goes wrong. If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. Do these big companies even care? Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. We bought our LG model number. The builder that did my house had Sears as the appliance supplier unfortunately. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Obviously, nothing has been done to resolve this problems over the years. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. 1000 dollars to have it fix. I need to be added to claim. Could you please share the instructions on how to put a claim to get the money back? We were able to finally get a replacement fridge in June 2016. As you do this, the display on the meter should not change. (June 18), The tech returned and repaired the unit. Paid $89 for service charge. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. Last compressor just Friday, 8/9/19. The first two said that serious and Kenmore should just take this one back and replace it with a new one. The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. I bought most of my appliance from sears. On 8/22/19 I noticed that the ice maker was not making ice. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. The defrost timer activates the defrost heater numerous times during the day to melt any ice that has built up on the evaporator coils. If there is a burnt odor, replace the relay. Kenmore Elite refrigerators can survive up to 14 years on average, while certain models can last up to 17 or even 20. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. No one will touch LG! Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. Before installing the new water filter, make sure it is clean and clear of small debris. I freaked out and after much research and 100's of calls had a tech come out on 8/14. This compressor is still sitting in our kitchen. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Sign me up for a class action lawsuit. Sears charged me $169 for diagnostics but wanted to charge $750 for labor. So I guess I will have to unload it for the second time and wait 24 hours. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Model #795-73139-410. Is he kidding. Neither company will stand behind there product. Oder coming from my refrigerator. I would replace my appliances every three years if they were priced accordingly. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. Then, run a continuity test on the motor with a multimeter. We had no problems with it until January 2022. I still have no refrigerator. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Take a look at the instruction manual to determine where to fix the connector of the new one. I see others have had the same problemwhy isn't there a recall? The product stopped cooling on April 9, 2020. I have read so many with the same experience! I was then advised to go to Schedular chat on Monday. When reconnecting them, you can consult the pictures so you dont make a mistake. I pulled off the back cover and it has an LG compressor. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. We ve turned it off for now. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. I didn't check the part number in the existing compressor , but i am assuming I have the TCA36511303 compressor , and I am assuming they are going to replace it with a TCA38151706, Do you know if the TCA381 is prone to We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. Then I went on the internet to get suggestions. We have been living with no refrigerator for one month. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. And as a result, it will become hot from overworking itself. The repair tech said the LG compressor was shot but not worth repairing. He ordered all the parts, which arrived within a week or so. I am also stuck with a $3000.00 piece of junk. New Unit now not working! 7.before tilting the refrigerator, remove all materials from on or in the refrigerator. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! But know that if it is low, the compressor would run too long and too hard. ("795" = made by LG.) There has been multiple recalls, lawsuits etc for years. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. Place the second probe on the pins by the side of the compressor. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. The water flow can be obstructed by parts of the new filters wrapping. It replaced a "cheap" fridge that was still working 10 years after we bought it. Still no refrigerator. I just had mine replaced. Any idea how to be somehow compensated for major price of repair? I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. Makes also a loud humming sound and sometimes a pop sound. Have not seen this # in previous recall notices. 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